SUMMARY
In 2005 Cabinet approved the IFMS based on Hybrid Solution Architecture consisting of Bespoke and Commercial off the Shelf (COTS) Solutions. This solution architecture proved challenging over the years, resulting in the implementation of certain modules of including HR Management suite and Procurement Management together with asset management, catalogue management and item and service master.
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2005 - 2012
On 14 September 2005 Cabinet approved the Integrated Management System programme to replace the ageing, costly and disparate administration systems that supported national and provincial Public Service departments under the partnership of:
- National Treasury (NT) as the sponsor and policy owner for Financial Management,
- Department of Public Service and Administration (DPSA) as the policy owner for the Human Resources Management, and
- State Information Technology Agency (SITA) as the solution provider and prime system integrator.
The approved IFMS programme was adopted based on the Hybrid solution architecture consisting of Commercial off the Shelf (COTS) and bespoke modules. COTS modules included Human Resources Management and Procurement Management, while bespoke modules comprised Financial Management, Payroll and Supply Chain Management.
The main aim of commissioning the IFMS was to integrate Supply Chain Management, Human Resource Management, Financial Management, Payroll and Business Intelligence functionalities in the Public Service. Thus, supporting the implementation of legislation such as the Public Finance Management Act and the Public Service Act by providing standardised, centrally hosted and integrated Financial, Supply Chain and HR management solutions through automated technologies. In addition, the objectives of the IFMS included:
- Automating and standardising processes,
- Achieving interoperability, security, economies of scale, and eliminating duplicates IT systems across the public service, and
- Improving quality of data and ease of access thereof within a secure environment.
- Support implementation of legislation;
- Enhancing integrity and effectiveness of financial management, human resource management, supply chain management, performance reporting and decision making in the Public Service; and
- Improving management decision making.
In preparation for the transition to the IFMS, Cabinet approved that all legacy systems continue to be managed as per the status quo at the time until migration to the IFMS was considered feasible. This would translate to the decommissioning of all legacy systems including BAS, PERSAL, LOGIS, FMS, POLFIN and PERSOL upon the inception of the IFMS. A moratorium (National Treasury Practice Note 7 of 2006) was further placed on the acquisition of new systems with the same functionality as IFMS in the said domains (HRM, Fin, Payroll and SCM).
SUMMARY
Challenges experienced during the implementation of the IFMS, based on the Hybrid Solution Architecture, resulted in Independent Reviews being commissioned which considered the IFMS Programme Governance and the Solution Architecture. Reports from these reviews recommended improvements in the governance of the Programme as well as for the Solution Architecture to be amended to a single COTS Solution with only minimal or no customisation. Cabinet then approved these recommendations in 2013.
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2013
As at 2013, certain functionality of the HR Management, Asset Management, Item and Service Master, Catalogue Management and Procurement Management components had been implemented at a few National and Provincial departments while other components had not been completed. The applications had not been integrated at that stage except for partial integration with legacy systems at pilot implementation sites. The extended timeframes taken to implement the IFMS posed a great concern leading to the commissioning of three independent reviews, by Gartner, World Bank and Ernst & Young, on the overall enterprise architecture, solution architecture and project governance.
On 20 November 2013, after significant consideration of the outcomes of all three reviews, Cabinet endorsed a recommendation to change the approved hybrid solution architecture (consisting of bespoke and Commercial Off the Shelf solutions) in favour of a single Commercial Off the Shelf (COTS) Enterprise Resource Planning (ERP) system. This COTS architecture was to be considered with the intention to implement a “Vanilla” COTS solution where customisation to the system would be kept at a minimum. Hence the two versions of the IFMS; the
IFMS1 which was the initial programme mandated by Cabinet in 2005 and the IFMS2; mandated by Cabinet in 2013 as a result of the recommendations from the three independent reviews. The
IFMS2 was still to be under the same partners however with SITA’s role being changed to hosting, support and maintenance as opposed to solution owner as per the 2005 Cabinet decision.
The IFMS Steering Committee (Steercom) made a number of changes to the Programme to give effect to the change in approach approved by Cabinet in 2013, the most significant changes and actions included:
- Conducting planning activities to implement the revised approach.
- Establishing programme governance and associated methodologies.
- The NT issuing a tender for an ERP solution to be supplied by an Original Software Manufacturer (OSM) through SITA.
SUMMARY
During this period the recommendations from the independent reviews, as per Cabinet approval, were actioned. Thus, resourcing the programme by establishing the IFMS Chief Directorate based at National Treasury with permanent resources appointed. Further the following were established; a Project Management Office (PMO) for the IFMS, Project Management, Strategic & Probity Advisory as well as the Organisational Change Management & Communications functions.
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2014- 2015
- The initial bid lapsed after objections were received, however, after the consideration of the objections, the Bid was republished in November 2014 for COTS ERP software and licences including on-going support and maintenance of the software. Four bid responses were received.
- By June 2015, with the bid evaluation process having been completed, a letter of conditional award was submitted to Oracle Corporation (South Africa). After a systematic value assurance process was conducted, extensive engagements and negotiations took place and a contract was signed with Oracle.
- The National Treasury Practice Note 7 of 2006) note was updated.
- The IFMS Chief Directorate at NT as well as a Programme Management Office (PMO) in 2014/15 located in the Office of the Accountant General was established and resourced.
- The PMO was established and further resourced with service providers for Project Management, Strategic Technical Advisory Services, Probity Services, and Change Management and Communications.
SUMMARY
To ensure further alignment with the Cabinet decision, a revised Governance Structure was approved, a Software Manufacturer was appointed and licences procured. Various programme strategies were also implemented.
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2016- 2017
- During 2015/16 a revised Governance Structure was approved, the Original Software Manufacturer (Oracle) was appointed & licences were procured. Programme Strategies were also implemented e.g Organisational Change Management Strategy, Human Resource Management Strategy, Document Management & Configuration Strategy, Communication Strategy, etc.
- As from 2016, all Oracle licences (available in the IFMS suite) that are currently on the accounts of various National and Provincial departments would have to be consolidated into the new Oracle (IFMS) licence, saving on licence spending in the Public Service.
- In November 2017, the Enterprise Architecture Planning and Design process started. The Architecture Planning and Design allows the IFMS to focus on IT-related architecture and strategies, and to define the business vision and governance strategies with the aim of developing a blueprint of the IFMS solution.
SUMMARY
This period saw the approval of a high-level implementation plan as well as the completion of the Architecture Planning phase where an IFMS Blue Print was finalised. One of the significant milestones achieved was the Securing of a hosting environment (Private Cloud Application) at SITA.
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2018- 2019
- In 2018 a high-level implementation plan was approved, and the hosting environment (Private Cloud Application) was secured.
- The Architecture Planning and Design was completed by September 2018 which resulted in the Architecture Blueprint for IFMS and comprised the following documents:
- Future State Enterprise Architecture;
- Business Architecture;’
- Application Architecture;
- Target Operating Model;
- Implementation Roll Out plan; and
- High Level Policy Gap Analysis.
SUMMARY
The programme is now preparing for the next phase known as the Common design where a common template to guide the system development will be established and thereafter implementation at pilot sites will commence.
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We are here!
The IFMS has not been without challenges. Some of the challenges experienced over the years have had an impact on the continuity of activities of the IFMS Programme since the Cabinet decision of 2013. These include numerous changes in strategic leadership, audit investigations and delays in supply chain processes.
Over and above the stated challenges, negative press reports over the past years have plagued the IFMS, particularly allegations of corruption. The National Treasury instituted internal audit and forensic investigations that have been completed and considered by management.
With that said, the IFMS Steering Committee has approved the outcomes from the previous phase of the programme and the commencement of activities of the next phase. These include:
- Resourcing of the Programme with relevant professionals;
- Appointment of a service provider to develop a Generic Template which is the Prototype Template to be used to scope the implementation services to be procured during the second part of the current phase;
- Establishment of a panel of Oracle experienced service providers for pilot implementations;
- Establishment and operationalisation of the Centre of Excellence in SITA;
SUMMARY
Roll out is set to commence nationally, dependent on the development of a detailed National Roll Out plan.
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2021
IFMS roll out will be carried out according to readiness of the various national and provincial departments. The readiness will be measured based on various business considerations like infrastructure and availability of resources to commence.